Mira Monte Policies:

Minimum Stay: We have a two-night minimum stay policy.  Occasionally, single-night stays are available.  Please call us and we will check availability for you.

Deposits: We require an advance deposit in order to confirm your reservation. 2 night reservations require payment in full.  Reservations in excess of 2 nights require a 50% deposit.  The balance will be due upon arrival. We accept AMEX, Discover, Visa and Mastercard.  Personal checks must be received within 10 days of making the reservation and at least 10 days prior to your arrival. Specials and Packages are paid in full.

Check In and Check Out Times: Check in times are between 3:30 PM to 6:30 PM. If you will be arriving after 6:30 PM, please call the desk to make arrangements for a late Check In. The innkeeper will give you instructions. Check Out time is 11 AM. Please note that we are unable to accommodate requests for late check out.

Cancellation Policy: As we are a small inn, cancellations affect us greatly. If you find it necessary to cancel or change your reservation, please call 207-288-4263 (emailed cancellations will not be accepted) more than 14 days prior to your scheduled arrival so your deposit can be refunded, less a $50.00 service charge per room. Cancellation of 1 day will incur a service charge.  Deposits are refundable up to 14 days out from your reservation less a $50 bookkeeping fee.  Deposits are non-refundable for any reason if cancelled with less than 14 days notice. If we are able to re-book the room, a credit will be given for the amount we are able to recover.  Groups have different cancellation policies so please call the Inn for information. Those who cancel the day of a reservation (or ‘no-shows’) are responsible for the entire amount of their reservation. Your credit card on file will be charged. We are unable to offer a refund for early departures.

We apply our cancellation policy fairly to all guests regardless of personal situation, acts of nature, acts of God, or airline.

Online Travel Agency Cancellations:  If your reservation was made through an online travel agency or travel site (e.g. Booking.com, Expedia, Priceline, Travelocity, Hotels.com etc.) you must contact your online travel agency as we are unable to cancel or make any changes to your reservation at the property.

Groups:  For bookings of four rooms or more please contact the inn.

Children:  Mira Monte is suitable for children 12 years of age and above.

Pet Policy: We regret that we cannot accept pets. There are lodging facilities available that accept pets. We suggest that you contact the Bar Harbor Chamber of Commerce for a list. Service animals must be certified with proof of certification. Our policy is in place to protect those with allergies, regardless of how friendly your pet may be. Thank you!

Smoking Policy: We observe a strict no-smoking policy.  Smoking is not permitted the Inn’s rooms, Suites, or on the grounds. If you smoke in the room, a minimum of $250 cleaning charge will apply.

Fireplaces:  Fire department regulations require that only artificial fire logs can be used in wood burning fireplaces.  We will provide these for you free of charge.  A $250 cleaning charge will result from violation of this policy, and guests are liable for damage that may result.

Occupancy Policy: Room prices are based on double occupancy.  Our insurance carriers and local fire department require that each occupant of a room or suite must have a bed. Minors cannot sleep in their parent’s bed. For each extra occupant, the fee is $50.00 plus tax per day. Roll away cots are suitable only for minors 12 and above and can only be used in selected rooms (some exceptions apply). We reserve the right to decline any reservations made under false pretenses that does not conform to these requirements.

Winter Reservations: November to Early May, the suites are rented during the winter season without breakfast or daily housekeeping service at a reduced rate. Since the Main Inn building is closed, we ask that you call ahead to get check-in instructions. Typically we give you the innkeeper’s cell phone so that the person can properly check you in.

Lost and Found Items:  If you believe that you have left an item behind, please contact us as soon as possible so that we can arrange to return  your items to you if found.  Please note that it is very costly to return items by mail, and the cost will be applied to your credit card.  There is a minimum charge of $20 to  return items by UPS.  We assume no responsibility for items left behind or items lost in transit.

Damage Policy: An additional charge will be applied for replacement or repair of missing or damaged furniture, fixtures, windows, linens and equipment (beyond normal wear and tear).