Mira Monte Inn & Suites Policies
Mira Monte Policies:
Minimum Stay: We have a two-night minimum stay policy. Occasionally, single-night stays are available. Please call or email us and we would be happy to try and accommodate your requests.
Deposits: We require an advance deposit in order to confirm your reservation. The balance will be due upon arrival. We accept AMEX, Discover, Visa and Mastercard. Personal checks must be received within 10 days of making the reservation and at least 10 days prior to your arrival. Specials and Packages are paid in full.
Check In and Check Out Times: Check in times are between 3 PM to 6:00 PM. If you will be arriving after 6:00 PM, please call the desk to make arrangements for a late Check In. The innkeeper will give you instructions. Check Out time is 11 AM. Please note that we are unable to accommodate requests for late check out.
Cancellation Policy: Normal cancellation policies apply. We assume that if you are booking at this time you are comfortable with traveling during a pandemic and the restrictions that may be in place at the time of your vacation. As we are a small inn, cancellations affect us greatly. If you find it necessary to cancel or change your reservation, please call (emailed cancellations will not be accepted) more than 14 days prior to your scheduled arrival so your deposit can be refunded, less a $35.00 service charge per room. Deposits are refundable up to 14 days out from your reservation less a $35 bookkeeping fee. Deposits are non-refundable if cancelled with less than 14 days notice but the deposit amount may be applied toward a future stay. If we are able to re-book the room, a credit will be given for the amount we are able to recover. Groups have different cancellation policies so please call the Inn for information. Those who cancel the day of a reservation (or ‘no-shows’) are responsible for the entire amount of their reservation. Your credit card on file will be charged. We are unable to refund for early departures.
We apply our cancellation policy fairly to all guests regardless of personal situation, acts of nature, acts of God, or airline.
Online Travel Agency Cancellations: If your reservation was made through an online travel agency or travel site (e.g. Booking.com, Expedia, Priceline, Travelocity, Hotels.com etc.) you must contact your online travel agency as we are unable to cancel or make any changes to your reservation at the property.
Groups: For bookings of four rooms or more please contact the inn.
Pet Policy: No Pets Please. There are lodging facilities available that accept pets. We suggest that you contact the Bar Harbor Chamber of Commerce for a list. Service animals must be certified with proof of certification. Our policy is in place to protect those with allergies, regardless of how friendly your pet may be. Thank you!
Smoking Policy: No smoking in the Inn’s rooms, Suites, or on the grounds. If you smoke in the room, a minimum of $250 cleaning charge will apply.
Fireplaces: Fire department regulations require that only artificial fire logs can be used in wood burning fireplaces. We will provide these for you free of charge. Guests are liable for damage and cleaning that may result from violation of this policy. A $250 cleaning charge will apply.
Occupancy Policy: Our insurance carriers and local fire department require that each occupant of a room or suite must have a bed. We do accept children, but they cannot sleep in their parent’s bed. For each extra occupant, the fee is $30 plus tax a day. Roll away cots are intended only for children 4- 12 years of age and can only be used in selected rooms (some exceptions apply). A sleep sofa can only be used for two small children or one adult, but we suggest that sleep sofas are best suited for children. We reserve the right to decline any reservations made under false pretense that does not conform to these requirements.
Winter Reservations: November to Early May, the suites are rented during the winter season without breakfast or daily housekeeping service at a reduced rate. Since the Main Inn building is closed, we ask that you call ahead to get check-in instructions. Typically we give you the innkeeper’s cell phone so that the person can properly check you in.
Damage Policy: An additional charge will be applied for missing or damaged furniture, linens or equipment (beyond normal wear and tear).