Mira Monte Policies:
Minimum Stay: We have a two-night minimum stay policy.
Please call or email us and we would be happy to try and accommodate your requests.
COVID Certification Required for Certain Out-Of-Area residents: Guests who are not from the states of Maine, New Hampshire or Vermont are required to complete a Certificate of Compliance and turn it in upon check-in. Exempt status is subject to change. View the certificate at: https://miramonte.com/2020/06/16/certification-required-to-visit-maine/
Deposits: We require an advance deposit in order to confirm your reservation. Deposits for 1 and 2-night stays are equal to 100% of your total, 3-night stay or more is equal to 50% of the total, plus Maine State Tax (currently 9%) for all reservations. The balance will be due upon arrival. We accept AMEX, Discover, Visa and Mastercard.
Personal checks must be received within 10 days of making the reservation and at least 10 days prior to your arrival. Specials and Packages are paid in full.
Check In and Check Out Times: Check in times are between 3 PM to 7 PM. If you will be arriving after 7 PM, please call the desk to make arrangements for a late Check In. The innkeeper will give you instructions. Check Out time is 11 AM.
Cancellation Policy: COVID-19 contingency. We know that many of our guests are concerned about their ability to cancel due to the worldwide Corona virus alert, so we have revised our policy for this year. In the event of a government-imposed travel ban issued by the state of Maine or your state or country of origin, all deposits will be refunded in full. All other reservations will be subject to our regular cancellation policy.
The circumstances surrounding COVID-19 continue to evolve and we will revise our policy periodically as warranted. Online travel agencies may have their own policies.
Online Travel Agency Cancellations: If your reservation was made through an online travel agency or travel site (e.g. Booking.com, Expedia, Priceline, Travelocity, Hotels.com etc.) you must contact your agency as we are unable to cancel your reservation at the property. We cannot act upon requests emailed directly to the Mira Monte unless we first receive approval from your agency.
Groups, bookings of four rooms or more, must be cancelled 30 days prior to arrival to avoid forfeit of deposit. There is a $35 bookkeeping fee per room booked regardless of cancellation date. To avoid the $35 cancellation fee for groups, deposits must be transferred to a new reservation only (i.e. – they cannot be transferred to existing reservations). In the event that a group reservation is cancelled less than 30 days prior to check in and a new reservation is not made, the $35 fee per room will be applied and the deposit is forfeit. If we are able to re-book the rooms, the deposit will be credited for any revenues received.
Pet Policy: No Pets Please. There are lodging facilities available that accept pets. We suggest that you contact the Bar Harbor Chamber of Commerce for a list. Service animals must be certified with proof of certification. Our policy is in place to protect those with allergies, regardless of how friendly your pet may be. Thank you!
Smoking Policy: No smoking in the Inn’s rooms, Suites, or on the grounds. If you smoke in the room, a minimum of $250 cleaning charge will apply.
Fireplaces: Fire department regulations require that only artificial fire logs can be used in wood burning fireplaces. We will provide these for you free of charge. For your safety as well as that of our other guests, do not attempt to use natural logs in wood-burning fireplaces. Guests are liable for damage and cleaning that may result from violation of this policy. A $250 cleaning charge will apply.
Occupancy Policy: Our insurance carriers and local fire department require that each occupant of a room or suite must have a bed. We do accept children, but they cannot sleep in their parent’s bed. For each extra occupant, the fee is $30 plus tax a day. Roll away cots are intended only for children 4- 12 years of age and can only be used in selected rooms (some exceptions apply). A sleep sofa can only be used for two small children or one adult, but we suggest that sleep sofas are best suited for children. We reserve the right to decline any reservations made under false pretense that does not conform to these requirements.
Winter Reservations: November to Early May, the suites are rented during the winter season without breakfast or daily housekeeping service at a reduced rate. Since the Main Inn building is closed, we ask that you call ahead to get check-in instructions. Typically we give you the innkeeper’s cell phone so that the person can properly check you in.